وقتك للخصوصية Waqtak Privacy Policy

This Privacy Policy describes how Waqtak (وقتك) collects, uses, and protects your information when you use our gaming cafe and PlayStation center management application. By using the app, you agree to the terms described in this policy.

📋 Data We Collect

We collect the following information to operate the service:

• Account Data: Name, email address or phone number, and password (encrypted/hashed).
• Business Data: Cafe name, branch information, and device configurations.
• Operational Data: Device sessions, invoices, sales records, employee records, and shift data.
• Device Data: Device model and OS version for compatibility and crash reporting purposes.
• Usage Data: Error logs and feature usage to improve the application.

🎯 How We Use Your Data

• To operate the service and provide cafe management functionality.
• To authenticate users and protect accounts.
• To generate reports and analytics for managers.
• To diagnose errors and improve application performance.
• To send service-related notifications (when opted in).

🤝 Third-Party Data Sharing

We do not sell your data to any third party. We may share data only in the following cases:

• Service Providers: Hosting infrastructure (MongoDB Atlas) for secure data storage.
• Legal Obligation: When required by law or a court order.
• Rights Protection: To protect user rights or safety when necessary.

🗄️ Data Retention

We retain your data for as long as your account is active or the service is in use. Upon subscription cancellation or a deletion request, we delete your personal data within 30 days. Financial records required by law may be retained for the legally required period.

🔐 Security

We use HTTPS to encrypt all communications, bcrypt for password hashing, and JWT-based authentication. We apply industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

👤 Your Rights

• Access: You may request access to your stored data.
• Correction: You may update your data from within the app.
• Deletion: You may request deletion of your account and data.
• Opt-out: You may unsubscribe from notifications at any time.

To exercise any of these rights, contact us at: support@waqtak.app

👶 Children's Privacy

Waqtak is a commercial application intended for adult cafe owners and managers. We do not knowingly collect data from individuals under the age of 18. If we become aware that a minor's data has been collected inadvertently, we will delete it immediately.

🔔 Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via an in-app notification or email. Continued use of the application after an update constitutes acceptance of the revised policy.

📬 Contact Us

If you have any questions about this Privacy Policy, contact us:

• Email: support@waqtak.app
• Website: waqtak.app